Postmortem -
Read details
Jun 30, 22:36 UTC
Resolved -
This incident has been resolved.
Jun 29, 16:51 UTC
Update -
System is back to normal operation.
Jun 29, 16:04 UTC
Monitoring -
A new fix is improving the situation. We're continuing to actively monitor the issue.
Jun 29, 15:11 UTC
Update -
The applied fix was not effective. We're continuing to research the problem.
Jun 29, 14:27 UTC
Update -
The fix has been delivered and the system is recovering. We're continuing active monitoring of the problem.
Jun 29, 14:02 UTC
Identified -
Some users are experiencing issues getting access to the features they are subscribed for -- their accounts behaving as free user accounts.
We have identified the cause and we're delivering a fix.
Jun 29, 13:57 UTC